Attendee Experience

Improve your visitors’ experience by giving them digital tools

Mobile App

General features of the App

Our app features the latest technologies in the industry and helps to significantly increase visitor engagement during the event.

Application features:

  • Digital Badge: Access to the congress through the digital badge.
  • Event programme: Provides visitors with all the necessary information in one place. Agenda, schedules by geographical zones/event area or speaker information.
  • Notifications: Announce relevant news through push notifications and easily reach all your visitors
  • Add to favourites: Allows your visitors to save exhibitors, sessions or activities of their interest to enhance their experience.
  • Content recommender: The app can recommend personalised content of interest to encourage the user to browse the platform.
  • Networking functionality: Boosts and promotes interaction between event attendees. More contacts, more business.

Additional Functionalities

Our native app features the latest technologies in the industry and helps to significantly increase visitor engagement during the event.

Additional functionalities:

  • Mapping: Our app allows integration with your floorplan provider.
  • Exhibitor category: Group your exhibitors and highlight those that are relevant (partners, sponsors...). Create a profile for each exhibitor and add their relevant information and contact details. Can be synchronised with the e-catalogue.
  • Advertising space: Boost your marketing strategy through new advertising space and increase your revenue.

Interactive Functionalities

Our native app features the latest technologies in the industry and helps to significantly increase visitor engagement during the event.

Interactive Functionalities:

  • Lead Retrieval, my journey: Let your visitors know which companies have scanned their badges. This way, they can easily contact them.
  • Gamification: Create interactive circuits to encourage your visitors to walk around the entire exhibition area. Use the app to keep track and provide all the necessary information.
  • Live broadcast: Your visitors will be able to access the live broadcast of your event quickly and intuitively.

E-catalogue

E-catalogue Features

The E-catalogue is a platform listing all exhibitors at the show and information about their company and products or solutions.

Functionalities:

  • Possibility of autonomous insertion of information by the exhibitor.
  • Integration of the list in any platform (App or Web) through API.
  • Information automatically synchronizes between all the platforms integrated into the e-catalogue.

Visitor Assistance

Omni-channel service

Take advantage of our specialised customer service team for large trade fairs and events.

We cover the entirety of your customer service pre, during and post-event employing the following tools:

Channels:

  • Email: We respond to all possible questions and incidents from your users and customers within a maximum of 24 hours.
  • Live Chat / Chatbot: We solve immediately all the doubts that may arise to your potential customers in their purchase process.
  • Call center: A team of teleoperators specialised in major international events.
  • Customer service points onsite: Information points at the event to manage visitors' queries and incidents.

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